Oisin Hanrahan and Umang Dua are a winning combination according to investors; they’ve recently raised $50 million more to help expand Handy, the house cleaning on-demand company the two founded in 2012. Handy uses freelancers to meet the demand for housecleaning services; customers schedule a time and Handy supplies a vetted cleaner and money back guarantee if the client isn’t satisfied. Clients love the idea; Handy schedules more than $1 million worth of bookings per week. Handy also provides handyman and plumbing services, nevertheless, more than 80 percent of the bookings are for house cleaning services. Handy’s adding more services too, with professional painting, moving help and furniture assembly among the latest services on their website.
According to Handy’s website, it takes one minute for a person to book services on the site or with the Handy app. The startup stresses convenience for clients; they even shortened their name from Handybook and purchased the shorter domain name so customers could type their website name into a browser faster. It’s obvious that Hanrahan and Dua learned their lessons well at Harvard Business School, they are building a brand that stresses convenience and trust. Customers trust that the person they let into their house has passed an extensive background check; freelancers trust Handy because they know that they will get paid on time, without any hassles. With heir latest funding, it looks like investors also trust Handy’s business model.